Remote maintenance

by Nico Roesler
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Haas

 

Remote Guidance from Franz Haas is based on augmented reality technology that helps technical personnel solve machine issues with the help of Haas service personnel. An image of the machine and technician is sent to a Haas customer support specialist through video and audio connection. The Haas specialist then instructs the technician on what to analyze to find the root of the issue. This service significantly shortens waiting times for direct professional technical assistance.

(804) 222-6022 • www.haas.com