Those are the top-line observations from two parallel surveys conducted this year by BEMA and the American Bakers Association and under the guidance of the Baking Industry Forum (BIF), a group of volunteers from the baking and allied industry who work together to solve some of the industry’s most stubborn problems. To replace skilled workers, BIF’s research showed most companies still turn to Internet job sites and newspapers. However, many businesses are failing to tap into a potential goldmine — namely, hiring veterans who recently finished their tours of duty. In fact, fewer than 15% of those surveyed ever used a hire-a-vet program. It’s a shame, given that only 15% of the industry’s workforce is under 35 years old, while unemployment for veterans and their spouses under 35 hovers around 30%.