Most bakery and snack distribution systems don’t need GPS navigation because the static routes remain the same day in and day out. However, when a driver calls in sick or goes on vacation, GPS can save the day for substitute drivers who don’t know the route, said Jim Hilton, senior director, field mobility, industry solutions group, Motorola, Inc., Schaumburg, IL.

Some drivers may be hesitant about GPS for fear that Big Brother may be watching, but having it on handheld computers can provide what Mr. Hilton called “geo-fencing” to speed up deliveries. “Because the handheld recognizes its location, it can evoke preferred workflow within the application to improve driver efficiency and ensure that company procedures are followed when it gets within 100 ft of the grocery store,” he explained. “When it gets within that geographic fence, the handheld assumes the truck is heading to the store. There’s no waiting when the truck arrives. These are some ways in which you can smarten up the handheld.”